Why Your Shopify Store Has Low Conversions: 5 Fixes for Core Web Vital

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Why Your Shopify Store Has Low Conversions: 5 Fixes for Core Web Vitals

December 22, 2025

Wondering why your store is getting visitors but not sales?

The problem often feels invisible and impossible to pin down. Before you start guessing or making random fixes, it helps to understand what’s really holding back your conversions and how subtle issues in speed, user experience, and overall site health quietly influence buyer behavior. This guide breaks down those hidden factors in a clear, evidence-based way and shows you what to focus on first so you can turn more of your existing traffic into actual revenue.

Your online Shopify store receives thousands of visitors every month. Your products are exceptional, your brand is strong, and your marketing budget is substantial. Yet, when you check your analytics, the truth is stark: you have low conversions. You see browsers, not buyers.

If your current Shopify conversion rate is hovering near or below 1.5%, you are losing potential sales every second. For every 100 visitors, 98 of them are walking away. This isn't just a minor setback; it's a critical flaw in your sales funnel that costs you revenue, market share, and peace of mind. You are paying for traffic, but your website is failing to capitalize on it.

This detailed guide is your definitive blueprint for diagnosing and solving the root cause of lost revenue. We move beyond generic tips and focus on the deep, technical factors that truly dictate buying behavior. We’re going to show you exactly how to fix low shopify conversion rate by focusing on one non-negotiable factor: site performance, powered by Google’s Core Web Vitals.

Quick Roadmap: What You’ll Learn in This Article

  1. What conversion rate means for a Shopify store and realistic benchmarks.
  2. The common symptoms behind low conversions and the pain they cause.
  3. Why Core Web Vitals matter for revenue (not just SEO).
  4. Five practical fixes focused on performance and Core Web Vitals.
  5. How we at SANOMADS, a Certified Shopify Agency, integrate technical and conversion work to deliver results.

What is Conversion Rate and Why Is It the Only Metric That Matters?

Conversion Rate

In the world of e-commerce, the Conversion Rate (CR) is the single most important measure of your store's commercial effectiveness.

Conversion Rate is the percentage of total website visitors who complete a desired goal, such as making a purchase, signing up for a newsletter, or adding a product to their cart. For a Shopify store, the ultimate goal is almost always a completed transaction.

Why is this metric the cornerstone of your strategy? Because a high conversion rate signifies a perfectly harmonized online experience. It means:

  • Effective Marketing: Your marketing efforts are driving the right kind of high-intent traffic.
  • Flawless User Experience (UX): Your website is easy to navigate, trustworthy, and fast.
  • Optimized Messaging: Your product descriptions and calls to action are compelling.

The ongoing practice of boosting this metric is called conversion rate optimization (CRO). It involves continuous testing, analysis, and strategic development to ensure that the largest possible percentage of your visitors take the action you want. A proactive conversion rate optimization service is not an expense; it is a direct investment in revenue, ensuring you are extracting the maximum value from your existing traffic.

What is a "Good" Conversion Rate?

Defining a “good” conversion rate is challenging because it varies by industry, product price point, and traffic source. However, for most merchants, there are clear benchmarks you must strive for.

While the global average e-commerce conversion rate often sits around 1.9%, the standards for a high-performing Shopify store are higher. Many experts and high-growth brands aim for a range of 2.5% to 3.0%.

The Key Benchmarks:

Performance Tier

Conversion Rate

Implication

Low Conversions

Below 1.5%

Critical problems with site usability or trust. Immediate action needed.

Average

1.5% to 2.5%

Fundamentally sound, but major optimization opportunities are being missed.

Good

2.5% to 3.5%

Strong foundations, likely benefiting from consistent optimization efforts.

Top Tier

Above 3.5%

Among the very best-converting online stores, often exceeding 4.7%.

The Pain Points: Why Your Low Conversions Persist

Low Conversions Persist

When a Shopify store struggles to convert, the symptoms usually appear long before the root cause becomes obvious. Most merchants see hints of the problem in their analytics, ads performance, or user behavior, yet the underlying issue is often buried in speed, UX friction, or technical debt.

Here are the most common warning signs,  and why each one quietly drains revenue.

A High Bounce Rate within the First 3 Seconds

If visitors leave almost as soon as they arrive, your store likely has early-stage performance problems. Google’s research shows that as page load time increases from one to three seconds, the probability of a user bouncing increases by 32%, and by six seconds, it jumps to 106%.

This creates two costly outcomes:

  • You lose paid traffic before it even sees your product.
  • Search algorithms interpret poor engagement as a sign of low quality.

The result is both immediate revenue loss and a long-term SEO setback.

Sluggish Mobile Speed that Kills Purchase Intent

With more than 70% of online shopping happening on mobile, slow mobile performance is one of the biggest drivers of lost conversions. Improving mobile site speed by just 0.1 seconds can increase conversion rates by up to 8%.

Conversely, even a one-second delay in mobile load time can reduce conversions by up to 20%, especially for stores with high SKU counts or heavy product media.

If your mobile store feels heavy, unresponsive, or visually unstable, shoppers will leave before they ever reach the cart.

A High Cart Abandonment Rate

Cart abandonment is normal to an extent, but Shopify merchants often experience rates higher than the global average due to checkout friction. Top reasons include the following:

  • Unexpected fees
  • Too many form fields
  • Slow or confusing checkout
  • Lack of preferred payment options

Every abandoned cart represents wasted marketing spend and a customer who came close to buying but lost confidence or patience at the final step.

Weak Product Pages and Low Trust Signals

Your product pages are where decision-making happens, but even strong traffic cannot convert without trust. Shoppers rely on cues like reviews, high-quality images, return clarity, and social proof.

According to surveys, over 90% of consumers read reviews before purchasing, and 60% abandon a product if images are low quality or incomplete.

Poor page structure, missing feature details, slow-loading galleries, or unclear benefits turn a potential buyer into a passive browser.

Shopify App Conflicts and Growing Technical Debt

Many Shopify stores rely on dozens of apps for features like reviews, upsells, popups, tracking, and subscriptions. Over time, this creates script bloat, duplicate functionality, and conflicting code that can severely impact load time and visual stability.

Key consequences include:

  • Higher Cumulative Layout Shift (CLS) from late-loading widgets.
  • Increased Total Blocking Time (TBT) due to heavy JavaScript.
  • Broken functionality or overlapping UI elements.

Studies show that reducing third-party script weight and removing redundant apps can improve page load speed by 20 to 40%, which directly improves conversions and Core Web Vitals performance.

Why These Issues Matter

Individually, each problem chips away at performance and user trust. Together, they compound into:

  • Low conversions
  • Poor ROAS
  • Falling organic visibility
  • Higher acquisition costs
  • Lower customer retention

The good news is that all of these issues are identifiable and fixable with the right combination of technical improvements, UX refinement, and conversion-focused optimization.

The Strategic Solution: Core Web Vitals and Conversion

You can have the best products and the most compelling copy, but if your site is slow, it will never convert. Site speed is the foundation of user experience, and Google’s Core Web Vitals (CWV) are the definitive metrics for measuring that foundation.

CWV are a set of three specific, measurable metrics that quantify the real-world experience of a user interacting with a page. By optimizing for CWV, you are not just improving a technical score; you are eliminating the friction that causes shoppers to leave, thereby making a critical investment in your conversion optimization.

The three pillars of Core Web Vitals are:

Metric

What it Measures

Target for a Good Score

Why it Matters for Conversions

Largest Contentful Paint (LCP)

Loading performance: The time it takes for the largest, main piece of content (like a hero image or product gallery) to load.

< 2.5 seconds

If the product image or primary call-to-action loads slowly, the shopper assumes the site is broken and leaves.

Interaction to Next Paint (INP)

Interactivity and responsiveness: The delay from when a user clicks, taps, or uses a keyboard until the browser responds visually. 

< 200 milliseconds

Measures how fast buttons, search filters, and checkout fields respond. Slow response creates an unusable, frustrating experience.

Cumulative Layout Shift (CLS)

Visual stability: Measures unexpected movement of page elements while the page is loading.

< 0.1

Prevents frustrating events like a "Buy Now" button suddenly moving as a banner loads above it, causing users to misclick or abandon.

The Conversion Payoff

Improving these scores has a direct, measurable impact on your revenue. Studies show that websites that meet the recommended CWV points see a 24% lower abandonment rate. Furthermore, research has found that a mere 0.1-second improvement in load time can lead to an 8.4% increase in conversions for e-commerce sites.

Optimizing CWV also plays a critical role in SEO. Since Google uses these metrics as a key ranking factor, a fast, stable site generates higher rankings, which in turn drives more high-quality organic traffic. More relevant traffic combined with a better experience equals exponential growth in sales.

The 5 Core Web Vitals Fixes for Maximum Conversion

5 Core Web Vitals Fixes

Achieving a "Good" rating across all Core Web Vitals requires more than just checking a box; it demands strategic development and expert insight. 

Here are the five most effective Conversion Fixes that our Shopify CRO Experts recommend to transform your Shopify store's performance.

Fix 1: Ruthless Image and Media Optimization

LCP is frequently dragged down by oversized and unoptimized images, especially the primary hero image or product gallery.

  • Recommended Fix: Implement a solution that automatically serves images in next-generation formats (like WebP) and resizes them specifically for the user’s device (desktop, tablet, or mobile). Use native image optimization features or a third-party app with excellent reviews.
  • Pro Tip: Ensure lazy loading is implemented for all images below the fold, but crucially, ensure the Largest Contentful Paint element is not lazy-loaded. This is a common mistake that actually hurts performance.

Fix 2: Eradicating Theme Bloat and Addressing Technical Debt

Every theme you use, every custom modification, and every app you install adds to your site’s code weight, creating technical debt. Over time, this cumulative bloat degrades performance.

  • Recommended Fix: Conduct a thorough code audit to identify and remove unused or redundant CSS and JavaScript. This is often the culprit behind high INP and slow LCP. This is particularly important for merchants on high-tier plans, where addressing Shopify Plus conversion barriers often means cleaning up years of layered customizations.
  • Pro Tip: Specifically target Shopify app conflicts. Uninstall any unused or deactivated apps. For essential third-party scripts (like review widgets or analytics trackers), ensure they are loaded asynchronously or deferred to minimize their impact on the initial page load.

Fix 3: Deferring Non-Critical JavaScript and CSS

Render-blocking resources force a user's browser to wait until they are fully loaded before rendering the page content, directly harming LCP.

  • Recommended Fix: Use techniques to identify and inline the "Critical CSS" necessary for the content above the fold to appear instantly. Defer the loading of all other CSS and JavaScript until after the main content is visible and interactive.
  • Pro Tip: This is a crucial step for advanced landing page conversion rate optimization. For specific high-value landing pages, a conversion rate optimization specialist must manually ensure that every element crucial to the conversion action is loaded first, achieving near-instant perceived speed.

Fix 4: Streamlining Mobile UX for Instant Interaction

Since the majority of traffic is mobile, mobile responsiveness is no longer enough; you need mobile performance. Sluggish mobile speed is almost always an INP and LCP issue.

  • Recommended Fix: Prioritize responsive image sizing, use larger, easier-to-tap elements, and simplify the mobile navigation flow. The mobile shopping experience must be seamless and frictionless.
  • Pro Tip: We recommend a dedicated Shopify site speed audit focused solely on the mobile experience, using field data from Google Search Console to pinpoint the exact pages with the poorest INP scores.

Fix 5: Optimizing Server Response Time with CDNs and Caching

Before the browser can even begin loading resources, the server needs to respond. A slow Time to First Byte (TTFB) delays the start of LCP.

  • Recommended Fix: While Shopify handles much of the core infrastructure, ensure you are leveraging a fast Content Delivery Network (CDN) for all static assets (images, videos, fonts). Optimize your database queries and theme logic to reduce the server-side processing time before the first byte is delivered.
  • Pro Tip: Utilize browser caching effectively, telling returning customers’ browsers to store static files locally. This drastically reduces load times for repeat visits, boosting brand loyalty and repeat purchases.

How SANOMADS Ties Performance Fixes to Real Revenue

For many merchants, achieving these five fixes requires deep technical expertise, making a partnership with a proven, specialist provider essential. This is where we at SANOMADS, an official Shopify Plus partner, stands apart as your solution for holistic shopify conversion rate optimization.

We don't just offer an isolated conversion rate optimization service; we integrate development, design, and marketing to tackle the entire conversion funnel. As Shopify experts, we maintain a tone of thought-leadership and proven results, ensuring that every solution we propose is professional and high-quality.

Holistic Performance Audits and Technical Debt Elimination

We go beyond a simple report. Our comprehensive Shopify SEO audit and Shopify site speed audit services meticulously identify all instances of technical debt that slow your site and frustrate customers.

The SANOMADS Solution: Our site speed experts specialize in removing Shopify app conflicts and streamlining theme code, directly implementing the Core Web Vitals fixes (LCP, INP, CLS). This work is foundational to improving your store’s overall performance.

Full-Stack Development and UI/UX Optimization

Often, the question is: should you hire a general Shopify expert or developer team? At SANOMADS, we provide the full power of a dedicated development agency. We offer custom design and development services for Shopify stores.

The SANOMADS Solution: Our UI/UX designing services focus on creating conversion-centric storefronts that eliminate checkout friction and implement a seamless mobile-first experience. This ensures our conversion fixes are not just technical, but also aesthetic and functional, leading to immediate increases in Shopify Plus conversion rates for enterprise clients.

Data-Driven Marketing and Conversion Rate Optimization

Our marketing arm ensures the right traffic meets the right experience. We provide bespoke digital marketing strategies optimized to scale e-commerce growth.

The SANOMADS Solution: Our conversion rate optimization service takes an all-round approach, combining deep SEO expertise (On-Page, Off-Page, Technical SEO) with a laser focus on conversion optimization. As a dedicated conversion rate optimization agency, we don’t just bring visitors; we ensure they convert. Our conversion rate optimization specialist teams use data-driven insights to tailor every aspect of the funnel, from driving quality organic traffic to perfecting the checkout flow.

Success Stories Backed by Real Results

Success Stories Backed by Real Results

Our success in turning around stores with low conversions is best illustrated by the results we deliver for our clients across various industries.

Case Study 1: Funky Flickr Boyz

The brand struggled with poor ad performance, low Return on Ad Spend (ROAS), and difficulty breaking through in a highly competitive niche.

Our approach was anchored around traffic and landing page conversion rate optimization. We focused on:

  • Developing a data-driven ad strategy targeting niche audiences. 
  • Designing eye-catching, UGC-style creatives. 
  • Landing page conversion rate optimization, ensuring custom pages aligned perfectly with the ad messaging.

The Results:

  • 4X ROAS
  • 2.5X increase in monthly revenue from ads
  • 35% lower cost per acquisition

Golf Shaft Warehouse

The existing store suffered from low traffic, critically poor mobile optimization (resulting in a 60%+ mobile traffic bounce rate), high cart abandonment rate, and fierce competition.

We concentrated our efforts on enhancing CWV and usability. 

  • Our team fully rebuilt their Shopify store with a mobile-first design to address the sluggish mobile speed. 
  • We streamlined the checkout process and implemented advanced navigation. 
  • On the SEO front, we executed technical SEO and content creation to boost organic traffic.

The Results:

  • 586% traffic growth in 3 months
  • 71% boost in checkout conversions
  • 1000% sales growth in 1 year
  • Mobile speed optimization resulted in a 42% faster load time.

KUURTH

KUURTH aimed to be "wearable art," but the store design was generic, navigation was complex, and a poor mobile and checkout experience caused high cart abandonment.

Our approach concentrated on UX and performance enhancements.

  • Our team rebuilt the Shopify store centered on brand storytelling, seamless navigation, and frictionless shopping. 
  • We implemented mobile-first layouts for a superior cross-device experience.
  • We also optimized the checkout flow to reduce friction.

The Results:

  • 3.8X increase in conversions after the redesign
  • 5X boost in total sales within the first 6 months
  • 41% lower cart abandonment thanks to an optimized checkout flow
  • 35% increase in repeat purchases

Conclusion: The Path to Conversion Excellence

The era of ignoring technical performance is over. If your Shopify store is suffering from low conversions, the solution is not a temporary fix but a comprehensive overhaul rooted in user experience and technical excellence. By mastering the 5 Fixes for Core Web Vitals: Optimizing media, eliminating technical debt, deferring non-critical assets, perfecting mobile UX, and accelerating server response, you address the fundamental barriers preventing sales.

Stop leaving money on the table. If you are ready to transition from chasing traffic to maximizing revenue per visitor, it’s time to invest in a superior conversion rate optimization service that guarantees high-quality, professional, and lasting results. 

Reach out to SANOMADS today and unlock your store’s true potential for Shopify Plus conversion and scale.

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Blog Page FAQ's

The main issue behind low conversions on a Shopify store is usually poor performance, as measured by Core Web Vitals. This often manifests as sluggish mobile speed and a high cart abandonment rate, making immediate conversion fixes essential to increase conversion rate shopify.
Improve site speed, optimize for mobile, strengthen product pages with clear trust signals, and streamline checkout steps. Removing friction and fixing performance issues usually leads to a quick boost in conversions.
Core Web Vitals (LCP, INP, CLS) are Google's metrics for user experience. Optimizing them is a core conversion rate optimization strategy because a fast, stable site eliminates the friction that causes shoppers to bounce, providing the best fix to low Shopify conversion rates.
For scalable, specialized results, such as boosting Shopify Plus conversion rates, a full-service conversion optimization agency is recommended. They provide a holistic conversion rate optimization service that integrates all the 5 fixes for Core Web Vitals with strategic design.
Landing page conversion rate optimization focuses on ensuring the high-quality organic traffic you generate is instantly met with a high-performance experience. This involves quick LCP, high visual stability (CLS), and seamless interactivity, which are critical conversion fixes for turning visitors into customers.

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