Shopify vs Square: Which is Better for Business?

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Shopify vs Square: Which is Better for Business?

January 16, 2025

When choosing an e-commerce or point-of-sale (POS) platform, Shopify vs. Square often becomes a hot topic of debate. Though both platforms serve various business purposes, which one fits your objectives? Are you more concerned with streamlining in-person sales or building an online store? Making the best decision depends on knowing their characteristics, cost, and general value for your company. Let’s explore their features, pricing and capabilities to find out.

What is Shopify?

Shopify is a comprehensive e-commerce platform that empowers businesses to build and manage online stores. Established in 2006, Shopify has expanded to rank globally in digital sales solutions, including inventory control, marketing, shipping, and payment processing tools.

Shopify offers flexible solutions and customizing choices that fit your company's particular requirements, regardless of size, small business or major organization. Shopify streamlines professional online presence creation with a drag-and-drop website builder and a large app store. Its POS systems also provide flawless integration between online and physical sales channels, providing a flexible choice for contemporary companies.

What is Square?

Originally designed as a payment processing tool for small firms, Square rapidly developed into a full-fledged POS and e-commerce platform in 2009. Celebrated for its simple design, Square lets companies easily collect payments online, in person, and via mobile devices.

Square's solutions are designed to serve retail, dining, and appointment-based companies, among other sectors. For startups or those experimenting with digital commerce, its free plan offers a clear entry point and is, therefore, quite good. Though its design and customizing tools are more limited than Shopify, the platform also provides Square Online, a tool allowing companies to build simple online stores.

Shopify vs Square: Which is Better?

Shopify vs Square

To make an informed decision, let’s break down the comparison:

1. E-commerce and POS Capabilities

 

Shopify:

  • Complete online store building
  • large inventory control instruments.
  • Third-party app integrations improve capability.
  • A strong POS system enables flawless in-store and online operations.

Square:

  • Strong POS solutions catered to particular sectors, including stores and restaurants.
  • Though design choices are few compared to Shopify, e-commerce solutions with Square Online offer.

Key takeaway: Shopify succeeds in e-commerce; Square shines for brick-and-mortar companies, including additional online alternatives.

2. Ease of Use

 

Shopify:

  • Drag-and-drop building makes all skill levels simple.
  • It is ideal for companies seeking exact customizing with little technical work.

Square:

  • Simple arrangement with a clear interface.
  • Created for startups and small companies stepping into the online sales scene.

Key takeaway: Both platforms are beginner-friendly, but Shopify’s builder offers more depth.

3. Customization and Scalability

 

Shopify:

  • Shopify has a large theme and app library for great personalizing.
  • Perfect for companies facing rising needs in scale.

Square:

  • Simple tools for basic customizing fit for companies of small to medium size.
  • Scalability options depend on paid add-ons.

Key takeaway: Shopify leads in flexibility and growth potential.

4. Support and Resources

 

Shopify:

  • 24/7 customer support through chat, email, and phone.
  • Access to a detailed help center and community forums.

Square:

  • Customer support available during business hours.
  • Includes a knowledge base and forums for guidance.

Key takeaway: Shopify offers round-the-clock support, which is critical for global businesses.

5. Integration and Add-Ons

 

Shopify:

  • Extensive app marketplace with tools for marketing, sales, and analytics.
  • Easily integrates with payment gateways and third-party platforms.

Square:

  • Limited app integrations focused on POS and payment processing.
  • Gradually expanding e-commerce tools.

Key takeaway: Shopify wins with its vast integration capabilities.

Subscription Plans: Shopify Payment vs Square Payment

Regarding subscription plans, Shopify and Square provide choices for varying company sizes and demands. Here is a close-up: 

Shopify Subscription Plans

Shopify Subscription Plans

Using a tiered pricing system, Shopify scales with your company: 

  • Basic Plan ($19/month): Ideal for small enterprises beginning with e-commerce and including necessary elements like an online store, 24/7 support, and two staff accounts.

  • Shopify Plan ($49/month): Designed for growing businesses, offering professional reports, lower transaction fees, and five staff accounts.

  • Advanced Plan ($299/month): Perfect for scaling enterprises, providing advanced reporting, custom pricing, and up to 15 staff accounts.

Additional costs may include premium themes, apps, or third-party integrations to enhance functionality.

Square Subscription Plans

Square Subscription Plans

Square provides adaptable schedules together with a free entry-level option: 

  • Free Plan: Provides basic e-commerce capabilities, a simple website builder, and payment processing without any monthly fees.

  • Paid Plans:

    • Plus Plan ($29/month): Includes advanced e-commerce tools like abandoned cart recovery and custom domains.

    • Premium Plan ($79/month): Designed for larger businesses requiring advanced integrations and priority support.

Square's free plan is a significant advantage for startups or businesses with minimal online sales needs, while paid plans unlock features for scaling operations.

Checkout the Comparison of: Shopify Vs. Amazon

Conclusion: 

Shopify is the ultimate choice if you are committed to creating a strong online store. Shopify serves companies hoping for long-term expansion with unparalleled e-commerce capabilities, customization, and scalability. Its strong features and 24/7 assistance can help you manage a worldwide business or create a distinctive brand identity.

With professional direction, you can take your online store to the next level. Hire SANOMADS, a Shopify agency and see how quickly your company expands.

Book Free Consultation

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Customizer

A Shopify App to enhance your store's checkout experience & drive up your average order value by 10X!
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Our Shopify Experts share e-commerce growth strategies along with the latest updates & announcements from Shopify. Every week.

About SANOMADS

A New York-based Shopify Experts agency. Book a free consultation session to discuss how you can scale your e-commerce store.
Book Free Consultation

Dynamic

Checkout

Customizer

A Shopify App to enhance your store's checkout experience & drive up your average order value by 10X!
Book Free Consultation

Level Up!

Master Shopify

Our Shopify Experts share e-commerce growth strategies along with the latest updates & announcements from Shopify. Every week.
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